Service Manager | $60K-$70K + Benefits | Zahav

$60,000-$70,000 salary, medical benefits, 401(k), paid time off, paid sick days, and commuter assistance. Five-day workweek, approximately 50 hours per week. Closed Sundays and select holidays.

Zahav, one of Philadelphia's most recognized fine-dining restaurants, is hiring an experienced Service Manager to help lead its dining room, develop its service team, and deliver thoughtful, engaging hospitality.

This is a hands-on, guest-focused management position at a 174-seat restaurant serving approximately 275 guests per dinner service. You'll help lead 15-20 employees in a polished, high-volume environment where attention to detail, composure, and genuine hospitality are essential.

We're looking for a manager with fine-dining or upscale restaurant experience who enjoys being present on the floor, connecting with guests, coaching employees, and maintaining high service standards.

Location

• Easily accessible by public transportation

Compensation

• $60,000-$70,000 annual salary

• Paid biweekly

• Full-time, salaried position

Benefits

• Medical benefits

• 401(k)

• Paid time off

• Paid sick days

• Company dining perks

• Commuter assistance

Schedule

• Five days per week

• Approximately 50 hours per week

• Dinner-service restaurant

• Closed Sundays

• Closed Thanksgiving

• Closed four days around Christmas

Why This Role Stands Out

• Work at a James Beard Award-winning, Michelin-recommended Philadelphia restaurant

• Lead a service team in an established, high-volume fine-dining environment

• Focus on guest engagement, hospitality, and employee development

• Develop your management skills within CookNSolo, a restaurant group with opportunities for professional growth

• Join a workplace that values curiosity, learning, engagement, and memorable experiences for guests and employees

• Enjoy a consistent Sunday closure and additional scheduled holiday closures

About the Role

The Service Manager helps maintain Zahav's hospitality standards through active dining room leadership, guest engagement, and employee development.

You'll work closely with the service team to ensure that guests receive attentive, knowledgeable, and welcoming service while supporting the operational systems that keep a busy restaurant running smoothly.

This position requires someone who can balance warmth and professionalism with clear expectations, composure, and accountability.

We are looking for someone who can:

• Lead a polished, high-volume dinner service with confidence and composure

• Engage naturally with guests and create memorable dining experiences

• Train, motivate, and develop a team of 15-20 employees

• Maintain consistent service standards while encouraging curiosity and learning

• Demonstrate strong wine-service knowledge and an appreciation for the restaurant's cuisine

• Handle service challenges with patience, professionalism, and sound judgment

About the Restaurant

Zahav is an established Philadelphia fine-dining restaurant known for its Israeli cuisine, hospitality, and national recognition.

A James Beard Award recipient and Michelin-recommended restaurant as of 2025, Zahav operates a 174-seat dining room with approximately 275 covers per dinner service.

The restaurant emphasizes memorable guest experiences, employee development, and a culture built around curiosity, engagement, and continuous learning.

Responsibilities

• Lead daily front-of-house service and maintain consistent hospitality standards

• Supervise, train, motivate, and support dining room employees

• Engage with guests throughout service and respond professionally to their needs

• Support staff scheduling and daily service preparation

• Maintain service organization, communication, and accountability

• Reinforce wine-service standards and product knowledge

• Support ordering, receiving, and inventory procedures

• Maintain food safety standards and operational consistency

• Identify service issues and address them promptly

• Help develop employees through coaching, feedback, and ongoing training

Qualifications

• Approximately three years of restaurant management experience preferred

• Fine-dining or upscale restaurant management experience

• Strong guest relations and hospitality skills

• Wine-service knowledge and confidence discussing wine with guests

• Experience training, motivating, and supervising restaurant employees

• Knowledge of food safety and restaurant operating procedures

• Experience with scheduling, ordering, receiving, and inventory

• Professional presentation, patience, and composure under pressure

• Curiosity about cuisine, service, and continued professional development

• Ability to communicate effectively in English

• Ability to reach, bend, stoop, and lift up to 50 pounds

How to Apply

Please submit your resume with full contact information and two professional references from previous supervisors. Supervisor email addresses are required. Qualified candidates will be contacted directly.