by Sheldon | Jun 25, 2026 | Employers, Job Seeker
Memorable Service Experiences Define Hospitality Memorable service experiences often reveal more about hospitality than any definition ever could. “How would you define good service? Can you give me an example of a time when you had great service and why it was...
by Sheldon | Jun 15, 2026 | Employers
How Technology Changed Hiring for Restaurants Technology changed hiring, but many employers are still trying to solve hiring challenges using assumptions formed before candidate behavior, communication habits, and decision-making changed. Recently, I discussed...
by Sheldon | Jun 6, 2026 | Employers
Restaurant Hiring and Retention: 2026 Mid-Year Report After 16+ years of running Mis en Place, I’ve had thousands of opportunities to observe that restaurant hiring and retention challenges are often more complicated than they appear. Over time, I’ve...
by Sheldon | Jun 2, 2026 | Employers, Job Seeker
Promoting From Within: What to Evaluate Identifying employee potential is one of the most important parts of promoting from within. Most restaurant promotions begin with good intentions. However, identifying employee potential requires looking beyond current...
by Sheldon | May 26, 2026 | Employers, Job Seeker
Restaurants Need Structure and Support Restaurant management structure helps restaurants operate more effectively when support and structure work together. Employees need support, fairness, communication, and clear expectations. At the same time, restaurants need...
by Sheldon | May 17, 2026 | Employers
Effective Restaurant Leadership Most restaurant employees decide whether leadership is effective based on repeated operational experiences, not titles or authority. They notice it during pre-shift meetings, during difficult conversations, during busy service, and in...
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