by Sheldon | Aug 23, 2026 | Employers
Employer Interview Prep: Hiring Is Hospitality I approach employer interview prep with the same principle that guides good service: make people feel welcome, comfortable, and prepared for what’s to come. A great deal of thought is put into the guest experience....
by Sheldon | Aug 12, 2026 | Employers, Job Seeker
Front-of-House Interview Prep Front-of-house interview prep is one of my favorite topics to write about. I’ve spent years having conversations with restaurant professionals. It’s the part of my work that keeps me on my toes because in this industry, the...
by Sheldon | Aug 1, 2026 | Employers, Job Seeker
Back-of-House Interview Prep Back-of-house interview prep isn’t about memorizing the right answers. It’s about helping an employer understand who you are, how you work, and whether you’re the right fit for the role. One of the most rewarding parts of...
by Sheldon | Jun 25, 2026 | Employers, Job Seeker
Memorable Service Experiences Define Hospitality Memorable service experiences often reveal more about hospitality than any definition ever could. “How would you define good service? Can you give me an example of a time when you had great service and why it was...
by Sheldon | Jun 15, 2026 | Employers
How Technology Changed Hiring for Restaurants Technology changed hiring, but many employers are still trying to solve hiring challenges using assumptions formed before candidate behavior, communication habits, and decision-making changed. Recently, I discussed...
by Sheldon | Jun 6, 2026 | Employers
Restaurant Hiring and Retention: 2026 Mid-Year Report After 16+ years of running Mis en Place, I’ve had thousands of opportunities to observe that restaurant hiring and retention challenges are often more complicated than they appear. Over time, I’ve...
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